Frequently Asked Questions
Rev's Diesel Performance is a true diesel repair and performance shop. We install all the products we sell, as well as repair all of the diesel trucks our products are in.
Because we've been around the block - from countless bulletproofs to minor modifications - we have the experience to help you find the perfect products for your truck. We've assembled a list of frequently asked questions below to help our customers navigate and educate through all their buying decisions.
If you still have any questions please call our talented staff for advice! (877) 473-8337
Questions About Products
Most of the time CAI's are required with turbo upgrades. If you are unsure, you should check with the manufacturer of your turbo. Most turbo manufacturing companies require that you have a performance cold air intake in order for them to honor your warranty. Thoroughbred Diesel always recommends that you upgrade your intake system when upgrading your turbo to provide optimal performance and reliability.
Most cold air intakes will claim that they add an extra 15 HP. This may be true but with our testing, we have not seen consistent enough numbers to encourage us to back up this claim. This does not however mean that cold air intakes don't work. Where cold air intakes pay off are in engine longevity. By adding a cold air intake, especially in conjunction with a programmer, you are increasing the amount of air that your turbo can take in. This does two things. First it improves the fuel to air ratio which can lead to better MPG's. Second, it lowers the EGT's which can be very detrimental to an engine if allowed to get too high.
(For the purpose of this explanation the term tune or tuning will be used to encompass any signal or communication that occurs between the vehicle's computer and engine.)
By installing a programmer or a module you are adding a new tune to your vehicle. By adding a new tune to your diesel vehicle, you are simply modifying the signals that the vehicle's computer (ECM) sends to the electrical components of the engine. The difference between a programmer and a module/chip can be explained by the manner in which that signal is modified.
Programmers are installed or downloaded directly to the vehicle's ECM through the data port under the dash. This new program or data modifies the ECM's calibrations so that the original signals are changed to incorporate the desired effects created by the selected tune. This new signal is then sent out to the electrical components of the engine. Thoroughbred Diesel refers to this kind of tuning as Pre-ECM modifications.
Modules or chips can be installed in many different places on a diesel vehicle and placement usually varies greatly depending on the effect the module is intended to have. To explain it simply, a module is installed somewhere in between the ECM and at least one electrical component that the ECM communicates with. When the signal leaves the ECM it travels through its normal route until it reaches the module. At this point the signal enters the module, is modified by the computer elements inside of the modules, and then exits the module and continues on its path to the desired electrical component. Thoroughbred Diesel refers to this kind of tuning as Post-ECM Modifications.
Yes, in theory a tuner will increase your truck's fuel economy by increasing the efficiency of your engine. On average we see the best fuel economy gains occur when using tunes ranging from 65 to 90 extra horsepower. This is not however the case 100% of the time. Each vehicle and driving style is different and each owner should try out different tunes in order to find the most economical one.
In theory, any upgraded exhaust system should increase horsepower on a stock truck. However, the increases are small and may not consistently show up on a dynometer test. Overall, you should be able to feel a noticeable difference in power by upgrading your exhaust due to the increased airflow.
Exhaust kits typically use two main styles of clamps. V Clamps, which attach the exhaust system to the turbo and band clamps for inline joints.
The short answer is they don't. Manufacturers are not allowed to deny a warranty repair unless they can prove that the replacement part directly caused the problem.
Because Rev's doesn't build any of these parts, we cannot extend warranties. Any implied warranties on this site are done by the parts manufacturers. If you believe your part should be covered under a warranty, please contact the manufacturer directly.
Questions About Shipping
Orders usually ship within 1-2 business days with the exception of back ordered Items, and dropship items. We will email you a tracking number as soon as we get a notification that the order was shipped.
Orders received after 3pm EST, Monday thru Thursday will be processed the following business day. Orders placed after 3pm EST on Friday and any order placed during the weekend (Saturday and Sunday) will be processed on the following Monday. Of course, if Monday is a holiday, the order will be processed on Tuesday. Because we have warehouses throughout the US, most customers receive their parts in 3-5 business days.
Please be advised that out of stock parts or special orders may take longer to process. If you have specific inventory or parts questions, please contact us before you order.
You may return uninstalled, resaleable parts within 30 days of the original purchase date for a refund, minus shipping charges and restocking fees. Please read more details here before beginning a return or exchange.
Please call us immediately and keep the damaged box, so we can help you file a claim with the shipping carrier and get you a replacement part - 877-473-8337.
We're sorry. Give us a call at 877-473-8337, so we can get it corrected.
Rev's Diesel Performance can ship some products to Canada. Please contact us before ordering. We are not responsible for any additional duties, taxes, and/or fees. We do not sell products internationally.
Yes. Most in-stock products are available for 2-day or Next-day shipping. Please use the shipping calculator in the cart to determine if your part is eligible and what it will cost.
*Be advised, orders placed after 3pm, EST or on weekends will not be processed until the next business day.
We offer ground shipping in the contiguous 48 states. We also have shipping options for other US states and territories as well as 2-day or Next-day shipping options.
Yes. Look in your email inbox for a purchase confirmation email and shipping update emails that will include a tracking number.
Questions About Ordering
Hurry! Call us at 877-473-8337 immediately. We often process orders the same business day and cannot cancel if the order has shipped. If it has already shipped, you'll want to follow our returns process.
Yes, Rev's Diesel Performance will collect sales tax on all US purchases.
Yes! Be sure to sign up for our Rev's Diesel Performance newsletter to be the first to learn about any promotions or sales.
We're here Mon - Fri, 8am - 5pm, EST.
Our website checkout is SSL secured, which means your personal and credit card information is encrypted to keep it safe.
No, you don't need an account but setting one up makes it convenient to see your order and where it is in the delivery process.
Just give us a call during regular business hours. Our Rev's customer service team is happy to speak with you. We're here Mon - Fri, 8am - 5pm, EST and our toll-free number is 877-473-8337.
You will find fitments listed on most product pages. If you have more questions or need additional information, just contact us. We are happy to help.
A core charge is an acronym for "Cash On Return''. These are rebuildable parts that can usually be redeemed for a portion of their original purchase price. Most companies will reuse the case of a transmission, the core of a valve body or even an internal part of a torque converter that is either no longer available or much too expensive to buy new and can be reused on the newly manufactured part. These charges are refundable, once you send in your original part.
DPF stands for Diesel Particulate Filter. In late 2007 the EPA released a new Standard of Emission Complacence rules for diesel trucks. All light duty diesel pickups manufactured after 07.5 and up now come equipped with a diesel particulate filter in line with the exhaust system. The DPF is a two part system, a physical filter and electronic sensors. The filter portion of the system catches an extremely large percentage of the particulate matter which leaves the exhaust, and when the filter is full, the sensor portion kicks the truck into what is known as a regeneration cycle. During this regeneration cycle the filter goes through a phase in which it burns all of the particulate matter. While in this cycle most trucks lose a considerable amount of power along with huge drops in their fuel economy.
EGT stands for exhaust gas temperature, and is the single most important indicator of how a diesel engine is performing. Unlike a gasoline motor, a diesel motor will continue to make power as more fuel is added. As more fuel is added, heat will be generated until the motor just gets too hot and things start to melt. This is a situation to avoid. Exhaust gas temperature is the ideal measurement of how hot the motor is, since temperature fluctuations in the gas are almost instantaneous. You should consider using the Edge Attitude or installing an EGT gauge even if you make no performance upgrades, since EGT is such an important indicator of engine load. This is particularly true if you tow.
This is a very good question, because most people do just that. The trouble is, it is too hard, with all the variations in terrain, to keep a constant speed. Therefore, you end up accelerating too much in that high gear. Many trucks, with automatic transmissions, set up for towing, will include a button for "tow mode" which locks the transmission out of overdrive. The main reason for that is, the transmission would be constantly downshifting. The best answer is to say; watch your RPM, if it starts to drop too low, rather than stepping down on it in 6th, drop to 5th... and maybe stay there.
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.